Shipping policy

All the orders will be sent to the address registered previously, depending on the available service area facilities of each delivery company.

Our default delivery service is provided by Estrella Blanca group. In case it is not available in your area, we will use the service offered by Estafeta. If another delivery service is preferred, please specify it previously in your order.

The delivery service could be hired by the customer, provided that it is clearly specified in the order.

The cost of the product must be covered totally before it is sent; both, the merchandise and the shipping service costs.

In case of a return, 20% of the total cost of the merchandise and the full expenses of delivery should be covered by the customer.